From the Director’s Desk Why Instruct or Inform When You Can Perform? by Dave Micciche In the modern age, to achieve higher levels of performance and productivity, learning should happen as work is being accomplished. The blazing speed of software development has many of us—well at least me—using the latest applications the same way we have for the past two or three releases. Sure, we’d all love to be expert users of every product, but that would require constant training, which would require massive investments of time and money, not to mention the lost productivity from time spent training rather than doing. Revit New Features”. (By the way, I know from experience that you don’t want to click on the results for “Creating Families”.) I know that some of you are saying, “I just Google it” or, “I use YouTube”. But let’s face it— these venues are not for people who are serious about getting it right. They are for people who don’t mind clicking through page after page or channel after channel, looking for a free answer, or perhaps looking to click on “the best deals on to get or keep a competitive edge. Seriously, what we need is Performance Support (PS). The Masie Center defi nes PS as “any learning modality, resource or asset that is accessible and applicable at the moment of need”. But I like to think of it simply as “learning while doing, without leaving the application”. Just If only there were a way to use the latest versions imagine how much more we could accomplish if of software applications without constant training, we weren’t always fi ghting the tool or opening a browser to look for answers. as they are intended to be used. It shouldn’t sound so far-fetched. After all, we have GPS to The world is driven by software, and those over- navigate the roads as we drive, even though road achieving developers are not going to ease their conditions constantly change. Trust me. I’m from blistering pace of product releases. Employers Boston. are going to hire the most expert users available 4 www.cadlearning.com You can train or you can perform. Choose wisely.